Tue, January 25, 2022


Dusit Hotels accepts WeChat Pay transactions from Chinese guests

DUSIT Hotels & Resorts is using the services of e-commerce portals Ksher and Asset Bright to accept WeChat Pay transactions from Chinese guests at eight of its properties.

“Under the collaboration, Dusit Hotels & Resorts will be the first hotel group in Thailand to accept WeChat Pay at its restaurants, spas, outlets and hotel room services,” said Donald Tang, vice president for global business development at Ksher, which provides WeChat Pay in Thailand. “Customers can pay their hotel bills by simply scanning a QR code to have the relevant fee deducted from their account. It is also easy and convenient to use and to pay the e-transaction fee via WeChat Pay.”
He said WeChat Pay was part of China’s largest mobile instant-messaging app. It allows users to pay bills, order goods, transfer money to other users and pay for purchases in selected stores directly via their smartphones.
In China, WeChat has more than 800 million active users, more half of whom use WeChat Pay to purchase goods and services. Around 90 per cent of all stores in China accept WeChat Pay.
Tang said there were now around 1,000 merchants in Thailand that accept WeChat Pay via the mobile app, including King Power. He expects that by the end of this year that number will be around 3,000.
Premchai Kusolrerkdee, deputy managing director of Asset Bright, said that under the collaboration, the firm would process all e-payments made via WeChat Pay at Dusit Hotels & Resorts in Thailand. Meanwhile, Ksher will implement and maintain the WeChat Pay system, including providing online security and technical support.
The value of e-business transactions in Thailand via WeChat Pay is around Bt100 million per month, which is expected to increase to around Bt120 million per month by the end of this year, for growth of about 20 per cent. Ksher also expects WeChat Pay to support around 10,000 merchants in Thailand next year.
“I think WeChat Pay is an e-wallet that is easy and convenient for Chinese tourists who travel in Thailand to use to purchase products and services. It is an e-payment [system] that supports the modern world and the cashless society of the future. It also helps local merchants earn money from Chinese tourists that are familiar with spending money using a smartphone, and [will contribute to] economic growth in the country,” Premchai said.
He said Asset Bright was negotiating with the Thai Hotels Association on providing its members with WeChat Pay so as to add convenience for Chinese visitors while benefiting local merchants.
Lim Boon Kwee, chief operating officer of Dusit Hotels & Resorts, said Chinese tourists were a high-value market and increasingly significant to business. Providing these guests with convenient payment services would be of significant benefit.
He said WeChat Pay was accepted at eight Dusit hotels and resorts in Thailand, including in Bangkok, Chiang Mai and Phuket. The company expects to have WeChat Pay at all Dusit Hotels & Resorts globally for Chinese customers soon.
The Tourism Authority of Thailand has reported that 8.75 million Chinese tourists visited the Kingdom in 2016, accounting for 27 per cent of all foreign travellers to this country.

Published : April 18, 2017