HP last week announced new remote management services alongside an enhanced portfolio that includes best-in-class printing devices and latest solutions for enterprise customers. With this enhancement, HP is enabling enterprise customers to optimise their
Jesus Varela, vice president and general manager of managed services, printing and personal systems at HP Asia Pacific and Japan, said that HP has enhanced its printing offerings across services, devices and solutions for enterprises that can benefit from HP’s proven expertise in optimising infrastructure, managing print environments and improving workflow. As enterprise businesses are looking for ways to reduce costs and improve business efficiencies, HP is now offering new remote management services that will incorporate analytics to pre-empt device maintenance and extend HP’s suite of remote support services, including supplies replenishment, fleet and solution optimisation as well as integration with customer systems and processes.
“HP’s remote management and support centres for customers in Asia Pacific are based in Australia, China, India, Thailand and Indonesia. It provides round-the-clock proactive fleet monitoring and management as well as local language support for customers in the region, including Southeast Asia,” said Varela.
According to IDC, the managed print services market in Southeast Asia is expected to grow to US$255.4 million at a compounded annual growth rate of 19.8 per cent in 2016.
For small work-teams, HP has developed the new Pro X Series desktop, single-function and multifunction printers that deliver up to twice the speed and up to half the printing cost compared with colour laser printers in its class.
To streamline information management and workflows in large business and government organisations, HP has introduced a new class of LaserJet Enterprise flow MFPs that offer best-in-class features, including high-performing single-pass duplex scanning, double-feed detection, a pull-out keyboard for meta-tagging and on-board Optical Character Recognition to digitise scanned documents, he said.
The new devices and solutions are offered as part of HP’s enhanced printing portfolio. Coupled with the new remote management services, HP is offering enterprise customers more flexibility in selecting a printing solution that meets their business needs, while delivering cost savings and increased efficiency.