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Data, device and network security vital for businesses this year: HP

Hewlett-Packard (Thailand) expects mobile Internet, the cloud and the automation of knowledge to be the key technologies transforming the way people live and work in Thailand this year.

However, managing director Dhanawat Suthumpun said that as organisations strive to deliver powerful capabilities for consumers and employees to create and connect, they need a secure, reliable technology infrastructure.

Many businesses are moving towards converged systems that provide powerful, mobile Internet-scale applications while meeting the pressure to streamline operations, drive growth, cut costs and improve business efficiency, he said.

With the connection of billions of consumer devices, industrial machines and communities, entering a new era where the technology lines of home, work and play will become blurred.

According to International Data Corp, worldwide vendors are forecast to ship more than1.8 billion mobile phones this year, growing to more than 2.2 billion devices in 2017.

The smart device has shifted from a cutting-edge communications tool to an essential component of everyday lives with consumers and employees demanding anytime, anywhere access to sophisticated personal and business services.

Moreover, organisations are focusing on mobile applications that drive innovation and growth, such as in financial services, where banks are developing advanced self-service mobile applications to ensure customer loyalty, lower the cost of customer acquisition and enhance brand visibility, said the IT market-intelligence company.

Healthcare organisations, meanwhile, are pushing the boundaries of mobile innovation by connecting medical devices to mobile phones for remote monitoring of patient health.

Dhanawat said the trend of bring your own device (BYOD) and choose your own device (CYOD) was also continuing to gain momentum.

However, in 2014, business and government will move the focus beyond the device and towards building the applications, business process and services that realise the benefits to be gained from better customer and employee engagement, he added.

Privacy a key issue

For an organisation to be successful this year, it will need to have the proper policies and processes in place to address data, device and network security, as well as the privacy issues associated with having personal and company-owned data on one device.

It is time for enterprise-grade mobility that delivers manageability, serviceability and security with the experience customers and employees crave, said the MD.

With the increasing convergence of work and personal life, more employees want to use their own smart phones, tablets and notebook PCs to access company data, instead of devices provided at their workplaces.

A growing number of organisations are realising that this practically unlocks the security doors and windows they have built up over the years, he said.

With growing adoption of mobile devices such as smart phones, tablets and increasing business on the go, customers are also looking for a more convenient, intuitive solution to print easily and securely from their mobile devices.

To adapt to these changes, printing technology is now evolving with features such as NFC (near field communication) touch-to-print, which allows users to safely print from their mobile devices.

Other security features such as print job data encryption and secured hard disks will become even more crucial to protecting the confidential information passing through the printers' output tray, he added.

Moreover, this year, enterprises need to join forces and collaborate to beat hackers at their own game. By sharing background intelligence on threats in real time, businesses can create a unified industry defence and reduce the risk of financial, competitive and reputation losses.

Meanwhile, companies will look to embrace core technologies across "Big Data" and operations management to provide actionable insight into all aspects of an organisation's IT operations and enable optimal performance, said Dhanawat.

"Today's powerful megatrends of cloud, mobility, security and Big Data are changing the way technology is consumed, delivered and paid for. These trends have also transformed what the business expects from IT and chief information officers must play a leading role in developing strategies that create opportunities for the business.

"In 2014, we are likely to see organisations embrace technology designed to change the infrastructure economics and lay the foundation for the next 20 billion devices," said the managing director.

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