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Looking for the Immigration fast lane?

Periodically you publish letters from foreigners complaining about Thai immigration services. All sorts of accusations are levelled at immigration officials, including long delays, rudeness and changing the rules to suit themselves.

Just for a change I would like to give credit where it is due.

My experience is that, if you make the job easy for them by making sure you have the correct documentation properly filled out, the officials will make life easy for you and even give you service with a smile.

I have noticed that it is when farang turn up with incorrect forms and documents or have not taken the trouble to fill them in correctly that trouble starts, usually with the farang losing his temper, raising his voice and even thumping the counter.

Three weeks ago, for the second year in a row, I was in and out of the Map Ta Phut Immigration Office here in Rayong in less than 15 minutes with the ink still shining on my new retirement visa and multiple re-entry permit.

I salute their efficiency and courteous service.

David Brown

Rayong


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