INET targets govt agencies in its goal to host 200,000 Zimbra mailboxes 

Corporate May 19, 2017 01:00

By Asina Pornwasin
The Nation

Internet Thailand (INET) says it wants to be the first “Zimbra Platinum Business Service Provider” in Southeast Asia by having at least 200,000 e-mail boxes, and it wants to reach that goal this year. It now hosts 120,000 Zimbra mailboxes, mostly in the government sector.



Zimbra, a product of US tech firm Synacor, connects people and information with unified collaboration software that includes e-mail, calendering, file sharing, chat and video chat. It powers around 500 million mailboxes and works with 1,500 partners. More than 2,500 enterprises, 1,000 government agencies and 120 service providers use Zimbra.

Morragot Kulatumyotin, managing director of INET, said it had been providing the Zimbra e-mail platform to its customers in Thailand for two years and now has 120,000 users, 100,000 of them in the government sector. 

This year, the company will focus on getting more government organisations to use open-source and cloud-based e-mail systems provided by INET and  Synacor. The company aims to have more than 200,000 mailboxes by the end of this year. 

This strategy is a one of the factors driving INET’s cloud service, which is growing by at least 30 per cent per year. Last year, this business unit grew by 50 per cent. 

Cloud solutions deliver half of the company’s revenue, which is this year is expected to increase by around 30 per cent. Its other two business units are its Internet connection service and its Internet data centre service, which each contribute 25 per cent of total revenue.

“The landscape of Internet connectivity has changed, raising the demand for cloud service, including e-mail systems. The cloud allows us to offer e-mail systems to a wide range of user sizes for Bt35 per mailbox per year,” Morragot said. 

“But our priority is to focus on getting the government sectors to have their own cloud-based e-mail systems hosted locally. We are having success penetrating the government sector, while also getting better feedback from enterprises.” 

Leveraging the growth of application program interfaces and the rise of the cloud, Synacor says it designed Zimbra to be open, extendable and secure. In addition, Zimbra has scalable deployment options protecting privacy for organisations of all sizes – from small and medium-sized enterprises to large enterprises and highly regulated government organisations. 

With efficiencies afforded by its own next-generation data centres and cloud architecture, INET says it provides a hosted Zimbra solution that delivers enterprise-level performance while supporting all data sovereignty and security requirements.

“In Thailand, businesses and government organisations are demanding more from e-mail providers: state-of-the-art, enterprise-grade technology, extensible functionality, reliability and world-class security,” Morragot said.

Marcus Teo, Synacor vice president for sales and general manager for Asia-Pacific ex-Japan, said that in the region he oversees Taiwan and Thailand were the fastest-growing e-mail markets, while Indonesia and India were the largest markets. 

In Southeast Asia, Thailand is the fastest-growing market.

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