Some 2m TrueMove users unlikely to have migrated to other networks by Sept: NBTC
April 24, 2014 00:00 By USANEE MONGKOLPORN
THE NATIONAL Broadcasting and Telecommunications Commission expects that around 2 million inactive subscribers of TrueMove will be affected once the cellular operator switches off its service on September 15, as they are unlikely to have migrated to other
NBTC secretary-general Takorn Tantasith said yesterday that the watchdog could not grant TrueMove’s request to port all its remaining 7.1 million customers at once to the cellular network of Real Future in an attempt to quickly migrate all customers before September 15.
This is because TrueMove has yet to obtain the consent of all these customers to migrate them to other networks, he said.
Cellular operators need customers’ consent to migrate them to any other network, according to NBTC regulations.
TrueMove and Real Future are subsidiaries of True Corp. Of the 7.1 million subscribers in TrueMove’s network, 2 million are inactive users.
Takorn said TrueMove had tried to reach all customers to urge them to migrate to other networks. However, a large number of them have not yet responded.
The cellular concessions of TrueMove and Digital Phone Co (DPC) expired last September, but the NBTC permitted them to continue serving customers for one more year, during which they have to completely migrate customers to other networks in order to prevent service disruption to their customers.
DPC still has about 16,000 customers on its network, out of a total of 74,000 last September.
The NBTC will inform both DPC and TrueMove in May to transfer 30 per cent of their revenue during the past year to the watchdog, which will then forward the amount to the state coffers.
TrueMove informed the agency in February that it had suffered losses of Bt463 million this past year, while DPC had made a loss of Bt29 million, said the NBTC.
The NBTC will reallocate the 1,800MHz bandwidth of TrueMove and DPC via an auction, which is scheduled to take place in August.