March 14, 2014 00:00 By Usanee Mongkolporn The Nation
Wants to shift all 7.8m subscribers from expired concession to group's 3-G provider
TrueMove has submitted to the National Broadcasting and Telecommunications Commission its latest plan to migrate all 7.8 million of its subscribers on the 1,800-megahertz spectrum at once to Real Future, the True Group company that provides third-generation cellular service on 2.1 gigahertz.
NBTC secretary-general Takorn Tantasit said TrueMove had recently proposed the new process for returning all users under its expired concession contract to the commission for reallocation back to Real Future.
“The new process is a short way to move all existing users before the end of services in September, but the NBTC needs to check the legal aspects and procedures before submitting it to the telecom committee to consider,” Takorn said.
He said the NBTC would like to clear TrueMove’s 25MHz of bandwidth on the 1,800MHz spectrum quickly for reallocation by auction in August. The watchdog has been concerned that TrueMove has been moving too slowly to transfer these subscribers to other networks.
Meanwhile Digital Phone Co, a subsidiary of Advanced Info Service and holder of another expired concession contract, has also informed the NBTC that it will migrate all of its 16,000 users to another 3G -2.1GHz licence holder, Advanced Wireless Network, by the end of this month.
TrueMove has tried to propose many ideas to the NBTC on how to migrate such a massive number of users, but in every case the telecom committee became concerned over some legal issue and withheld approval.
True also reported that of TrueMove’s 7.8 million subscribers, 4 million were active. The rest are prepaid services, and without refill payment activity are hard to contact.
According to the company’s plan, if the NBTC approves the proposal by next month, Real Future will take 30 days to prepare for the mass migration from TrueMove.
During the first three months after the migration, Real Future will enable the transferred subscribers to use cellular service by roaming with the 1,800MHz network.
During the same period, Real Future will offer them new promotional calls and handset packages to lure them to upgrade fully to use its 2.1GHz network. They can opt to move to other networks.
TrueMove’s concession expired last September but the NBTC permitted it to continue serving customers for one more year, pending complete migration of all its subscribers to other networks. It had around 17 million customers at that time.