Emirates launches online initiatives for Thai travellers
April 22, 2014 00:00
Emirates has announced the roll-out of Google Now cards for passengers who book via Emirates.com.
It has also announced a Thai language version of the Emirates website provide to provide Thai customers with the best booking experience via www.emirates.com/th/thai www.emirates.com/th/thai
A feature of the Google Search app, Google Now is available and fully integrated for Android (devices running Android 4.1 and above) and iOS (iPhones and iPads).
Some advantages of the Google Now implementation for Emirates passengers are:
Google Now is like a smart personal assistant that gives users exactly the travel information they need, when they need it and with minimal effort spent searching.
The app reminds passengers of their upcoming flight, providing flight times and the departure terminal.
Google Now will give passengers relevant information on their destination, including weather conditions locally, currency, local landmarks, accommodation and attractions.
Passengers will have the information they need about the flight and destination delivered at the right place, the right time and without having to ask or search
The new Thai language website makes it even easier for Thai travellers to book online, buy upgrades or rewards with Skywards Miles or the online check-in service.
The website also features recommended destinations and special offers for Thai travellers.
“Emirates always invests in technology and innovation so we can provide the best online connections for our Thai customers,” said Jabr Al-Azeeby, Emirates’ manager for Thailand and Indochina.
“Google Now and the Thai website will provide additional convenience for our Thai travellers.”
FedEx website enhancements speed up and simplify shipping processing for customers
FedEx Express, a subsidiary of FedEx Corp, has enhanced its web-based shipping tool, FedEx Ship Manager (FSM), to make shipping processing faster and even more convenient for Thai customers.
New features include Thai language options for users and an enhancement to reduce the number of air waybills required for shipments outbound from China.
FSM is an online platform that enables Thai customers to track their packages, alert customers of arrivals and better organise shipping documentation with easy-to-use report generating and data management systems.
Amadeus and Cathay Pacific sign extensive content agreement for travel agents
Amadeus, a technology partner for the global travel industry, has announced the renewal of a distribution agreement with Cathay Pacific, the international flag carrier of Hong Kong.
Amadeus travel agents in Asia can continue to access the same level of Cathay Pacific and Dragonair fares, availability and functionality as per any other travel agency channel.
Outside of Asia, Cathay Pacific and Dragonair’s complete range of fares, availability and functionality is available to Amadeus users with the same conditions as their website, call centre and other travel agency channels.
With this agreement, Cathay Pacific and Dragonair will continue to benefit from unmatched global distribution through Amadeus’ network of travel agencies worldwide.
Some 40 per cent of the world’s travel agency air bookings are made through the Amadeus travel agency network.
Over 80 per cent of air bookings made by travel agencies through the Amadeus system globally come from carriers that have signed content agreements with Amadeus.