Thailand Post vows to thoroughly inspect the "iPhone rock" delivery case within 5-7 days, following a complaint by a customer.
Suchada Buddharuksa, president of the postal company, said that Thailand Post is now inspecting the entire delivery process, in cooperation with govenment officials and police officers. At each check points, parcels are weighed. The data would show when something irregular happened to the particular parcel.
It added that the customers will be compensated accordingly to international standards.
On July 5, Piyanuch Senamit filed a complaint, saying that she found a rock in the EMS parcel sent by her elder sister. A new iPhone was supposed to be in the box, she said.