Tearful and angry, the friends and relatives of passengers on board missing Malaysia Airlines flight MH370 lashed out at the company Saturday as journalists besieged them in a Beijing hotel.
Many were taken there by the airline after going to the Chinese capital's airport to meet the flight, scheduled to land at around 6:30am.
A press conference was expected at the same location, and when others arrived later, they had to run the gauntlet of scores of Chinese and international reporters shoving microphones and cameras in their faces.
"They should have told us something before now," said one visibly distressed man in his 30s, from the Chinese city of Tianjin.
A man in his 20s struggled to help a grieving older woman, possibly his mother, into a quiet room as journalists shouted questions at her.
"They are useless," he said of the airline. "I don't know why they haven't released any information. We waited for four hours and all they told us was the very few details they released at the media conference."
Fighting back tears, a 20-year-old woman who had gone to the airport to meet a college friend said the passenger's family still had not been told by the airline she was on board.
According to Malaysia Airlines, 153 of the 239 people on board the missing flight-- a code share with China Southern Airlines -- are Chinese citizens.
Scores of family members spoke to airline officials in small groups in a room on the hotel's second floor.
Security at times struggled to hold back the huge throng of reporters crowding outside the door and making it difficult for relatives to enter or exit.
One woman in her twenties entered the room frantically crying, ignoring questions from the horde.
A man in his 60s wiped tears from his eyes with a handkerchief as he entered the room. He hit a cameraman in the face who tried to film him as he walked by, as a security guard shouted "Don't you all have families?"