The Bangkok Metropolitan Administration and the Nation University have provided English language training to BMA officials to help them better communicate with foreign tourists as well as improve services.
Deputy BMA Governor Dussadee Tamthai said the city administration had decided to provide English communication training for its staffs after a survey found that Thailand ranked ninth among the 10 Asean nations in terms of being able to communicate in English.
She said the training would upgrade the services offered by the BMA, prepare all BMA units to serve foreign tourists as well as ready Bangkok for the Asean Economic Community, which is due to take effect late next year.
She said the English speaking skill of BMA officials would help Bangkok achieve its goal of becoming the capital of Asean.
She said BMA officials should practice English speaking to brush up their language skills.
“The officials must practice often. They should walk to Khao San Road and speak to the tourists there,” Dussadee suggested.