Aeroflot reaps the rewards

travel July 25, 2018 13:00

By The Nation

Aeroflot has won two awards – Best Airline in Eastern Europe and Best Premium Economy Onboard – at the Skytrax World Airline Awards, the ceremony for which was held recently at The Langham hotel in London.

Aeroflot was named Best Airline in Eastern Europe for the sixth straight year and seventh time overall. The award for Best Premium Economy Onboard Catering represents a breakthrough for the Russian flag carrier. Previously the award had belonged to Singapore Airlines, recognised by many ratings as the finest in the world.

“Aeroflot is continuing to steadily increase its collection of aviation Oscars. The Skytrax World Airline Awards that we have collected today show that our airline consistently maintains a high international service level,” said Aeroflot chief executive officer Vitaly Saveliev. 

“Aeroflot is able to compete on an even footing with the strongest global airlines in a key area, namely the quality and variety of our inflight catering. To receive this award is an honour for any of the world’s airlines. For Aeroflot it also pushes us to become better and more popular, and to offer more convenience in everything we do for our passengers, whose safety and comfort is our highest priority.”

Known as the Oscars of the aviation industry, the World Airline Awards have been held every year since 1999 by Skytrax, the authority on service quality among airlines and airports. The winners are determined based on the world's largest passenger satisfaction survey, with travellers from more than 100 countries taking part in online voting between August 2017 and May 2018.

Those invited to vote include passengers who took part in previous surveys, who number around 24.5 million. Voting forms are available in six languages: English, French, Spanish, Russian, Japanese and Chinese. The number of participants from China grew fastest this year, with 3.5 million additional reviews. 

Aeroflot’s 241strong fleet is the youngest of any airline worldwide that operates more than 100 aircraft and serves 146 destinations in 52 countries. In 2017, Aeroflot carried 32.8 million passengers (50.1 million passengers as Aeroflot Group including subsidiaries). 

Aeroflot holds 4Star Airline status from Skytrax and was named Best Airline in Eastern Europe for the seventh time at the 2018Skytrax World Airline Awards. Aeroflot has also been awarded a fivestar global airline rating by US aviation association APEX. 

Find out more at

Most view