VIP service with a ‘Smile’

Thailand December 10, 2017 12:40

By The Nation

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Thai Smile continues to offer a warm welcome to premium economy class passengers with the launch of Smile Lounge in Khon Kaen Airport.

Designed around the “Grab ‘n Go” service, the new lounge comes hot on the heels of the Ubon Ratchathani Airport lounge and is designed as a VIP room to reinforce its image as a full service airline. Premium economy class (Smile Plus), Royal Orchid Plus members and WE Prestige members can take advantage of the Grab 'n Go service by showing their boarding passes for snacks and drinks at the Smile Corner.

“The good response from our customers over the past five years has inspired us to move forward and create more satisfactions for those choosing to fly with us. We constantly strive to improve our services in every point of service to make every customer feel good about travelling with Thai Smile. The VIP Smile Lounge enhances comfort for passengers and reinforces the delivery of superior service,” said Nednapang Teeravas, chief customer service officer.

Located in the departure hall near the Gate No 2, the newly opened Smile Lounge at Khon Kaen Airport is decorated under the concept of “Trendy-Bright-Variety” to provide passengers with the highest level of comfort.

Passengers flying from Khon Kaen Airport to Suvarnabhumi Airport, can simply present the Smile Plus Boarding Pass or Royal Orchid Plus gold card, WE Prestige card to get access to exclusive services in the 25-seat lounge and enjoy delectable snacks and drinks. Also available are free WiFi, magazines, newspapers and television.

Booking can be made by calling the Smile Call Centre at 1181 or visiting