Prime Minister Prayut Chan-o-cha has ordered Royal Thai Air Force officers to help speed up the process at airport immigration checkpoints.
Last weekend, heavy congestion at Don Mueang Airport’s immigration checkpoints prompted an urgent investigation to determine why thousands of visitors were kept waiting for nearly five hours.
Prayut said on Friday he had instructed the Immigration Bureau to open all counters for service.
If they faced a shortage of manpower Prayut ordered Air Force Commander-in-Chief ACM Jom Rungsawang to employ his officers to help.
“If all-out efforts from the Immigration Bureau, Airports of Thailand and the Ministry of Transport cannot deal with the congestion we will find another solution,” he said.
Prayut said there were several reasons why the process was very slow, which included the small space at the passenger terminal which has a capacity for 1,000-2,800 people but sometimes there were as many as 4,000 passengers arriving at the same time.
He said he was not sure whether the terminal could expand the space.