• Charita Leelayudth, Acting Chief Executive Officer of THAI Smile Airways

THAI Smile wins 2019 TripAdvisor Travellers' choice award for airlines

Breaking News April 03, 2019 12:40

By The Nation

3,476 Viewed

THAI Smile Airways announced it has been recognised as a winner in the 2019 TripAdvisor Travelers’ Choice® awards for Airlines, named the best airline in Thailand and one of the best regional airlines in Asia, according to the airline's press release.

TripAdvisor has awarded the world’s carriers based on the quantity and quality of reviews and ratings for airlines by TripAdvisor flyers, gathered over a 12-month period.

Charita Leelayudth, Acting Chief Executive Officer of THAI Smile Airways, revealed that the prize from 2019 TripAdvisor Traveller's Choice Awards has reflected the airline’s readiness to compete in the region and is a testament to the hard work and dedication of our employees, and the heartfelt service which is at the centre of the organization.

"We also strive to provide the best experience for our customers in every touch point and create a superior travel experience for our customers in every flight. As the best airline in Thailand and one of the best regional airlines in Asia for the third consecutive year, we are proud of it and this award is a reflection from our customers who have used our service."

"It can guarantee the success of THAI Smile that focuses on providing excellent service coupled with the value for money. The cleanliness of the cabin can substantially meet the needs of our customers. I, as a representative of the management and all staff, would like to thank everyone, passengers review and the tireless effort of our staff. This is a great opportunity for us to continue our journey."

At the same time, the most important thing that we always hold for the standard work of all personnel is to provide service with the heart. It's not easy to foresee the customers’ needs, but we will continue to develop and deliver the best of our services to reach that goal.

Bryan Saltzburg, president of TripAdvisor Flights, Cruise & Car, said “Congratulations to THAI Smile Airways for being named a Travelers’ Choice Airlines winner again this year. This prestigious award recognizes travelers' favorite airlines worldwide based on review data from our global community."

“This consumer accolade is a testament to outstanding service, world-renowned quality and amazing value. The THAI Smile Airways team should be proud of their awards, as travelers around the globe have said this airline is among their preferred carriers when choosing to fly.”

To read TripAdvisor traveler reviews and opinions of THAI Smile Airways, go to https://www.tripadvisor.com/Airline_Review-d8729212-Reviews-THAI-Smile-Airways

For the complete list of Travelers’ Choice award-winning airlines for 2019, visit: https://www.tripadvisor.com/TravelersChoice-Airlines


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