Dimension Data, a leading global technology integrator and managed services provider for hybrid IT, on Monday announced the launch of its next-generation global managed services to help clients simplify the management and operation of their technology.
Dimension Data’s managed services platform now offers near real-time insight and reporting, managing over 9,000 IP networks and supporting over 13 million users across the globe, said a company release.
The platform aims to liberate IT and operations teams to focus on more strategic, value-adding tasks such as improving the customer experience, maximising cost efficiencies and exploring emerging technologies.
The customer feedback is encouraging.
“We chose Dimension Data because our main core business is not IT, it’s scientific data production. We are a small IT team and we need support from a company that has all the expertise that we don’t have,” Christian Saldias, IT manager at ALMA, a managed services customer. “Dimension Data provides us with all the expertise we don’t have – and we don’t need to have.”