PETALING JAYA: An AirAsia employee has been called in by the police for posting a video on social media lamenting the poor hygiene standards at KLIA2.
AirAsia head of communications Mohd Aziz Laikar posted a video on Twitter Monday (Dec 24) showing a rubbish bin filled with maggots at KLIA2, questioning a "fancy statement" by Malaysia Airports Holdings Berhad (MAHB) boasting its performance in airport management for the month of October.
“@MY_Airports today issued a fancy statement saying KLIA & #klia2 had exceeded the service quality targets of #Mavcom’s Quality of Service (QoS) framework.
“Here is a video of termites at a rubbish can located at gate p6 this morning while there was a departure to Perth,” Aziz wrote, later clarifying that they were maggots and not termites.
“The police said the words that I used hurt the image of MAHB. That’s the word used. The report is based on my alleged intention to hurt MAHB’s image.
“These are all the facts available, and I can only give more information once I meet the police on Wednesday with AirAsia’s lawyers. I have informed the top management of the report and they have expressed solidarity with me,” Aziz told the MalayMail.
AirAsia Group CEO Tan Sri Tony Fernandes condemned the issue, labelling it "ridiculous and sad".
"It isn’t the first time we’ve been reported for speaking the truth, they have always resorted to a culture of bullying and threatening and we do not condone to that.
"If they are against being transparent, makes me wonder what else they are trying to hide They could’ve responded with a kind resolution when the report was made on the maggots but they chose to be defensive and offensive," Fernandes said on his Facebook page.
He added that AirAsia "will not back down" any more and that the truth always prevails.
The airline has had a contentious relationship with MAHB over the years.
AirAsia has complained repeatedly about what is claims is poor airport maintenance by MAHB.
More recently, the budget airline took issue with MAHB increasing the passenger service charge (PSC) from RM50 to RM73, stating that the fee should not be the same for both KLIA and the low-cost terminal of KLIA2.
MAHB issued legal letters to both AirAsia and its long-haul unit, AirAsia X Bhd (AAX), in October to demand payment of outstanding PSC for international departures since July 1, according to a report from The Edge.
AirAsia has accrued around RM9.4mil in unpaid PSC while AAX was hit with a lawsuit seeking RM26.72mil for similar arrears.