Total Access Communication (dtac) on Thursday filed suit in Central Administrative Court seeking a grace period for its customers who will lose access to the service on the 850MHz spectrum band in nine days.
The National Broadcasting and Telecommunications Commission (NBTC) has refused an extension of the 27-year concession granted to dtac by CAT Telecom after it expires on September 15.
Dtac has several times requested relief measures, but the NBTC has offered no remedy.
The petition to the court is aimed at letting customers continue using the 850MHz spectrum until a verdict in the dispute is rendered.
It seeks a “remedy period” from the NBTC during which the telecom operator can continue offering services after the concession lapses and consumers have time to migrate to other networks.
“We view with grave concern the NBTC’s inability to arrive at a conclusion to this matter, despite the existence of a legal framework, as well as the existence of precedents involving other operators,” Dtac Chief Corporate Affairs and Business Development Officer Rajiv Bawa said.
“To protect our customers, we have no choice but to file a case for temporary protection.”