Total Access Communication (DTAC) said yesterday it was disappointed by the National Broadcasting and Telecommunications Commission (NBTC)’s lack of resolution on the DTAC-CAT Telecom customer protection plan that was submitted on June 7. The plan aims to protect DTAC’s customers on 1800MHz and 850MHz spectra.
It said that there were only 10 days left before DTAC’s 28-year concession with CAT ends on September 15. DTAC estimates that many of its customers could have their 3G-service disrupted if the 850MHz network is shut down.
DTAC wants the NBTC to urgently approve its consumer protection plan. Though the NBTC board did not make a decision on DTAC’s petition yesterday, it asked the NBTC Office to gather more details for consideration at the next board meeting on September 12.