DHL eCommerce, a division of Deutsche Post DHL Group, on Monday announced the introduction of DHL Parcel Metro in greater Bangkok.
The service uses DHL’s digital platform to allow Thai online retailers to offer consumers with same-day delivery, real-time tracking and flexible rescheduling of deliveries, whilst keeping last-mile delivery affordable and easy for retailers.
Designed for cities and metro areas, DHL Parcel Metro complements DHL’s drive to improve last-mile deliveries in urban environments and meet the ever-changing demands of the urban consumer, the company said.
“Megacities around the world are seeing rapid urbanisation and strong growth in e-commerce. The resulting surge in parcel deliveries and the growing urban consumer’s demands for same-day and instant gratification calls for innovative solutions – like DHL Parcel Metro – to enable faster and smarter deliveries, and relieve last-mile pressures faced by retailers,” said Charles Brewer, chief executive officer of DHL eCommerce.
DHL Parcel Metro allows retailers to ship parcels up to 20 kilograms with a late cut-off time of 12pm for same-day delivery within greater Bangkok, while consumers can enjoy real-time tracking and rescheduling of deliveries.
“Demand for same-day delivery is expected to increase by over 43 per cent per annum, according to McKinsey 2018 research, and retailers that offer same-day delivery will see significant advantage in e-commerce. Increasingly, we already see urban, time-constrained and on-demand consumers expecting instant and same-day deliveries for their online purchases,” said Kiattichai Pitpreecha, managing director of DHL eCommerce Southeast Asia.