Phyathai 2 Hospital has moved forward with its “Centres of Excellence” policy, investing more than Bt100 million into its Heart Centre in an effort to optimise the quality of care and outfit the hospital with the most cutting-edge medical technology in a bid to make it the foremost cardiac treatment centre in Asia.
Dr Thouantosaporn Suwanjutah, director of the Heart Centre, on Tuesday said the hospital was now expecting an increase in its number of foreign cardiac patients, with around 85 per cent of its patients in Thailand and 15 per cent coming from the overseas market.
The main focus will be on China, Cambodia, Myanmar, Vietnam, Laos and the Middle East, drawing on its outstanding medical foundation that includes diagnostic tests and treatments for heart-related diseases, cardiac or chest treatment and surgery, he said.
The hospital has set up an International Medical Centre to assist overseas patients, ensuring the highest standard of healthcare and with each patient receiving care in an environment that respects diverse traditions and backgrounds, he added.
“Meanwhile, we’ve learnt that medical tourists travel to countries which provide not only quality and affordable healthcare services, but also a comfortable experience, therefore our international patient service team centres on the needs of prospective consumers and makes sure that they have a stress-free experience.
“Other strategies include liaising with patients directly via a medical tourism roadshow or through medical-travel agents and local hospital partners,” the director explained.
“The total investment of more than Bt100 million is divided into Bt42 million, which went to upgrade facilities and medical-service training to ensure patient comfort and safety, and Bt63 million, which was spent on cutting-edge medical equipment and technology,” he said.