DTAC has affirmed customers’ digital experiences in the Thailand Mobile Expo 2018 event by launching the Xiang Xiem SIM, a fortuneteller machine for lucky number lovers who seek mobile numbers to bring them happiness.
These numbers are selected by Master Chang, Todsaporn Sritula. The campaign comes with a smartphone promotion up to Bt13,000 discount and the 0% interest for up to 24 months for smartphone purchase and service fee, including two offers for new SIM registration, the Go No Limit and‘Super Non Stop packages.
The Go No Limit package offers unlimited internet access with no speed drop and unlimited call to DTAC numbers, while the ‘Super Non Stop’ package provides non-stop internet access with unused internet being rolled over to the next month.
Roj Dachodomphan, vice president, head of postpaid division, Total Access Communication PLC or DTAC, said: “The year 2017 was an important year for as DTAC went ahead of its counterparts by introducing digital technology to customers.
“More than half of our customers made their payments online via the DTAC app. We also had an Q&A chatbot that met the customers’ needs up to 30%. We plan to serve customers with easy and friendly digital services in the year of 2018 with the main strategies of: 1. Best Value – To give customers the best value for money that they pay for our products and services; 2. Digital Leader – To become a digital brand of Thailand by introducing digital experience to customers through a variety of channels. For example, we have a ‘Go No Limit’ package that meets customers’ digital lifestyle or a DTAC Call app that unites various DTAC numbers being active on the same phone. Thus, we offer great value promotions to customers at the Thailand Mobile Expo 2018.