THAILAND Post expects to generate Bt26 billion in revenue by the end of this year, with future growth to be supported by plans to set up a logistics hub in Chon Buri province to serve demand in the emerging Eastern Economic Corridor (EEC).
The postal operator also aims to invest Bt7 billion on infrastructure that will help improve its operational processes and, in turn, lead to better services.
Satit Pittarat, chairman of the board at Thailand Post, said that in addition to the revenue goal, the company aimed to make a net profit of Bt3.3 billion by the end of this year.
For the first half of this year, it achieved revenue at Bt13.4 billion, up 18 per cent on the same period in last year. It booked net profit of Bt1.97 billion in the first six months.
The biggest contributor to revenue in the first half was the transport and logistics sector, with the Bt6 billion take accounting for 42 per cent of the share.
Satit said a key factor that backed up the company’s confidence on its revenue target this year was the upcoming launch of same-day delivery services.
This will be available, in a limited form, from September for services within Bangkok and surrounding areas.
“The new same-day postal services are the first step in expanding our services to support larger customers at 48 branches in Bangkok and its outskirts. The services for this group of customers will begin in September, before they become available to general customers next year.”
For the company’s logistic hub plans in the EEC, Satit said studies are under way that will result in a master plan for the hub. It will connect with the corresponding facilities in neighbouring countries and facilitate the movement of goods by land, water and air.
He said the company had announced the development of a so-called smart postbox that, in addition to standard postal deliveries, will also provide information on nearby tourist attractions, restaurants, souvenir outlets and local-product shops. Users who want to look up, for example, tourist information, access the details by scanning a QR code. In the first stage, the company will set up 15 of the postboxes in Phitsanulok province, before going nationwide this year.
Samon Terdthampibopn, president of Thailand Post said the proposed Bt7 billion outlay on infrastructure would be completed before the end of next year. The works would help “develop automatic operational process so that we can improve the quality of services, reduce human resources in the long term and provide new services to support the demands of the market”, she said.
Alongside these plans, company would devote more resources to strengthening its e-commerce capability, including the development of an e-marketplace and platform via its portal www.thailandpostmark.com.
Samon these efforts would result in Thailand Post becoming a key e-marketplace for the nation, with the provision of so-called e-logistics services that would “provide new delivery channels for e-commerce such as C2C fulfilment solution and drop- off services”.
The company would also develop a new payment gateway channel to support the use of digital wallets amid a trend towards a cashless society.
Samon said the company was moving towards what it calls Thailand Post 4.0, a technology policy inspired by the government’s Thailand 4.0 innovation drive.
As part of this effort, it will set up 30 of what it calls iBoxes in Bangkok and install 80 drop-off stations nationwide to support demand for a broader range of services.
“Thailand Post is focused on providing efficient services that support the needs of customers in the digital era as promoted under Thailand 4.0,” Satit said.