Criminals acting as MEA agents

The Metropolitan Electricity Authority (MEA) has warned its customers that there are criminals posing as its agents.

These people usually warn consumers of an imminent power disconnection and offer to take care of the bill payment personally. Several customers have been cheated.

"Their covert operations start with issuing a warning to home owners who have yet to pay their electric bills and asking them to pay the bill immediately or their electrical power will be cut off. If the home owners believe them and give them the money, the scammers then give them a fake receipt," said Siriwan Kitikun, Director of Corporate Communication Department.

"The criminals have often been spotted wearing black suits and caps. They usually appear after real MEA agents issue legitimate warnings of power disconnection," she said.

Under MEA rules and regulations, no MEA agents are authorised to take money from power consumers. MEA strongly suggests that all power users only pay their bills at MEA offices or via other authorised channels such as Mobile Banking, ATMs and convenience stores. All power users are required to pay their bills within the due date to avoid the cheating.

"If someone claims to be an MEA staff and demands for direct payment, please immediately inform MEA or call the 24-hour MEA Call Centre 1130."