SAS wins 2008 Product of the Year Award from Customer Interaction Solutions Magazine

SAS announced today that SAS for Customer Experience Analytics  has received a 2008 Product of the Year Award from Technology Marketing Corp.'s Customer Interaction Solutions magazine, which has covered customer relationship management (CRM), call centers and teleservices since 1982.

SAS for Customer Experience Analytics provides an immediate and complete picture of a company's customers by capturing every Web site interaction, transforming those interactions into customer-centric knowledge and integrating them with other channel views. This approach allows organizations to more effectively understand, model and, ultimately, market to these same customers.

"SAS' commitment to quality and excellence and its software solutions benefit its contact center customers and provide them with better customer relationships and enhanced ROI," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "For 11 years, our magazine has recognized companies demonstrating excellence in technological and innovation. We're pleased to once again honor SAS."

The 11th Annual Product of the Year Award winners will be featured in the January 2009 issue of Customer Interaction Solutions magazine.