New Shin committee

The telecom conglomerate also renamed its Compensation Committee as the Leadership Development and Compensation Committee.

Retaining call-centre staff

Few industries can match call centres in staff turnover. Deirdre Hutchinson, managing director of TalkTime Asia, said the annual turnover rate of call-centre staff in Bangkok was as high as 25 per cent - meaning one in every four employees leave the call centres within a year of joining. Some reasons are that call-centre jobs are not seen as cool and professional jobs; have unsocial working hours and the need to endure complaints.

The Bangkok-based call-centre consultancy and training company, thus, has come up with motivational, reward-based and recognition schemes to help clients retain their staff. One is a training programme that awards "green", "blue" and "black" belts if trainees pass two, four and six courses, respectively.

Change of guard

Aree Chavalitcheewingul is tipped to be the managing director of Thai-German Ceramic Industry, effective from June 1. His appointment came after the maker of ceramic tiles under the Campana brand was acquired by Siam Cement Group.

Management workshops

Bangkok University has joined hands with Professional Training Service and the Institute for Knowledge and Innovation (iKi), of George Washington University, to offer courses and workshops on knowledge management (KM) to organisations and the general public.

Dr Mathana Santiwat, rector of Bangkok University, said iKi has also dispatched its KM expert to the site at the university for exploring an opportunity to open a faculty that would serve the Southeast Asian region at her university.

Maharaj Officer resigns

Abinash Majhi has resigned from the position as chief financial officer of Maharaj Planner, the Plan Administrator of Nakornthai Strip Mill, as of May 16.

Uraiwan's funeral

The royal-sponsored bathing rite for Uraiwan Komolboon, mother of Krisanapol Komolboon, executive director of PTT Retail Management, will be held until tomorrow at Wat Phrasrimahadhat, Bangkhen. Funeral prayer starts from 6.30pm at the Sala 12.

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