HP announced new solutions and services to its Business Technology portfolio that help customers better manage and optimise business information as well as their technology infrastructures.

The new offerings help CIOs accelerate better business outcomes by mitigating risk in electronic data discovery and compliance, driving growth through better alignment of IT and business, and lowering cost through better use of data center assets.

 

The solutions and services include a platform that simplifies the management of information in email and other business documents, a new solution designed to help enterprise customers manage business service demand and IT project portfolio decision making, and services that help increase data center efficiency and performance.

The offerings align to three strategic focus areas of the HP Business Technology portfolio - Business Information Optimisation, Business Technology Optimization and Adaptive Infrastructure. 

 

"Our customers rely on us because we are 100 percent focused on helping them solve their business problems. This is what technology is for. We're helping customers lower costs, manage risk and capitalise on change, all of which helps their businesses grow faster," said Eric Goh, vice president, Marketing, Technology Solutions Group, HP Asia Pacific & Japan. "The additions to the HP Business Technology portfolio strengthen our ability to partner with CIOs in solving their key business issues."

 

Business Information Optimization

The HP Integrated Archive Platform allows billions of emails, documents and images to be easily stored, searched and retrieved from a single, extensible e-Discovery platform. The platform is a factory-integrated enterprise class solution for electronic data discovery, governance and compliance. Incorporating HP's leading grid storage and server technologies, the platform includes native content indexing, search and policy management software.

 

HP is also offering the Information Discovery and Policy Definition Service for customers faced with the complexity of translating legal, compliance, technology, business and operational requirements into policies for access, retention, storage and reuse of information. The service provides an inventory of an organisation's information, applications and systems. It also samples data to unlock usage patterns and information flows.

 

For more flexibility in backing up email, HP introduced HP Data Protector enhancements for Microsoft Exchange. The enhancements offer customers multiple options to meet recovery point and time objectives. HP service offerings also help customers design, validate and implement backup and recovery solutions.

 

HP also unveiled the Business Intelligence (BI) Evolution Assessment, a survey that helps customers evaluate their BI capabilities. Based on HP's BI Maturity Model, which maps a company's progress along a BI adoption curve, the assessment helps organisations measure their own BI maturity and determine next steps.

Business Technology Optimisation Improving information delivery to key IT stakeholders throughout project lifecycles enables customers to make better business decisions that reduce cost and risk. To strengthen the link between IT and business goals, HP unveiled the Demand and Portfolio Management Solution, which combines HP consulting, integration and education services with automated project and portfolio management software.

 

Part of the HP Service Management offering, the solution enables companies to increase productivity, minimize the risk of project failure and capitalise on change.

 

HP Service Management solutions also include new courses for ITIL V3 and enhancements to its ITSM Assessment services for SAP solutions and ISO/IEC 20000. ITIL V3 represents a significant shift in how IT is viewed in the greater business context. ITIL V3 has increased focus on managing the service lifecycle with an emphasis on how technology can best be leveraged to enhance business value.

 

Adaptive Infrastructure

HP is leveraging its data center expertise and best practices to define a new portfolio of services under Data Center Transformation. The new portfolio includes HP Data Center Lifecycle Services (HP DCLS), an extensive portfolio of modular, standards and process based services and solutions for creating robust data centers geared to delivering optimal business results.

HP's comprehensive end-to-end portfolio enables companies to reduce cost and drive efficiency while complying with regulations, to mitigate risks with superior uptime and to achieve business growth. 

The technology allows customers to adopt a phased approach at any IT maturity level to solve their data center related challenges, leveraging HP Services in order to build a next generation data center. With HP DCLS, companies have the tools for "24x7" lights-out computing and can remotely manage everything from security to provisioning.  The portfolio addresses energy costs, consolidation, planning, change management and governance, which are central to creating an Adaptive Infrastructure.

 

"HP Data Center Lifecycle Services provides customers with the capability to reduce costs, drive efficiency and mitigate risks with superior uptime," said Rajesh Prabhakaran, director, Infrastructure Services & Storage Services, HP Services, Asia Pacific & Japan.  "There is nothing more powerful than telling customers that we have deployed this inside HP and have achieved significant savings on operations and support costs."