In brief :THAI rolls out new services
Thai Airways International (THAI) has launched what it calls a new era of passenger self-service functionality as part of its efforts to reduce costs 30 per cent and provide faster preflight services for travellers.
THAI has rolled out Internet booking, self-service check-in and online redemption of frequent-flyer points. To facilitate this, the company is using the integration platform of Sita, a global provider of IT business solutions and communications services to the air-transport industry. "As one of Asia's leading airlines, we value the ability to deliver new and improved services quickly to both our customers and our staff. Selecting and implementing Sita's integration platform was a significant and valuable strategic decision for our airline," Captain Sopit Pokasoowan, THAI vice president for IT services, said yesterday.
AirAsia to Shenzhen AirAsia will start daily flights to Shenzhen, China, from Kuala Lumpur and Bangkok on July 15. The carrier announced this week that fares would start from 68.88 ringgit (Bt690) for flights from Kuala Lumpur and Bt388 for those from Bangkok, excluding taxes and surcharges. "Shenzhen is the fourth-busiest airport in China, and this will allow us to tap into the passenger traffic and facilitate travellers to other Asean destinations that we fly to," said AirAsia executive vice-president (commercial) Kathleen Tan. "We are very confident that this route will open more opportunities to enhance both of our hubs with greater international links in the region, especially with Shenzhen being the gateway to southern China and Hong Kong." Thai AirAsia CEO Tassapon Bijleveld said the Shenzhen route would be Thai AirAsia's 10th international destination.
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