Company president Bunyong Visatemongkolchai said amending their credit rating would help customers get back into the normal financial system.

Earlier, there were complaints from debtors who were on the NCB blacklist and were unable to change their credit status back to normal even after they had settled their debt, due to a technical problem.

Yesterday, BAM signed an agreement with the country's only credit bureau to be a channel for borrowers formerly listed as having non-performing debts who wanted to correct their credit record with the NCB after they had paid off their loan.

After a delinquent debt is settled, BAM will advise the customer how to alter his or her credit record through the firm. The necessary forms will be provided for the customer to complete and forward to the NCB.

Accompanying documents will include receipts for debt payment and account closure.

BAM has Bt233.16 billion worth of bad loans representing 51,225 debtors to administer in its portfolio. Most of the bad debts were transferred from financial institutions that are NCB members. Bunyong said earlier that once customers had settled their debts with his company, it was difficult to update their credit record with the NCB because his firm was not a bureau member.

Bunyong said about 400 of the company's debtors per day were managing to pay off their debts.

NCB president Niwat Karnjanaphumin yesterday said customers could examine their credit record in several ways: at NCB offices, Siam City Bank branches and post offices. If they do not agree with their credit status, they should ask the NCB to amend it, he said.

"The bureau only gathers information on loans - including credit cards - and records of borrowers' debt servicing to financial institutions. We aren't involved in granting credit," he said.